Shipping policy

Shipping Policy

1. Processing Time

• Orders are processed within 24–48 hours (business days) after the order is placed.
• Orders placed on weekends or public holidays will be processed the next business day.

2. Delivery Time

• Standard delivery within the UAE usually takes 2–5 business days.
• Delivery times may vary depending on your location or courier availability.

3. Shipping Charges

• Standard delivery charges apply and are non-refundable.
• Free shipping may be offered on eligible orders — check the product page or promotions for details.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.
• You can track your order through the courier’s website.

5. Delivery Issues

• Please make sure your shipping address is correct.
• We are not responsible for delays due to incorrect addresses or courier issues.
• If your package is lost or damaged during shipping, contact us immediately at info.maxzylen@gmail.com or +971 50 382 3121